Privacy Policy

Royyal Kangan

1. Introduction

This Privacy Policy is an electronic record prepared in accordance with the Information Technology Act, 2000 and applicable rules made thereunder. This document does not require any physical or digital signature.

Royyal Kangan (“we”, “us”, “our”) respects the privacy of users (“you”, “your”) who access, browse, or purchase products from our website (“Website”). This Privacy Policy explains how we collect, use, store, and protect your personal information.

This policy should be read together with our Terms & Conditions and Refund Policy.

2. Information We Collect

We may collect the following personal information when you use our Website or place an order:

  • Name
  • Email address
  • Mobile number
  • Billing and shipping address
  • Order and transaction details

Payment Information:

We do not store or process your card, UPI, or banking details.
Payments on Royyal Kangan are processed securely via Razorpay, a third-party payment gateway that follows industry-standard security practices.

3. Purpose of Data Collection

We collect and use your personal information for the following purposes:

  • To process and fulfill orders
  • To arrange shipping and delivery
  • To provide customer support and communication
  • To process payments and prevent fraud
  • To comply with legal, regulatory, and tax requirements
  • To improve website performance and user experience

4. Cookies & Tracking Technologies

We may use cookies and similar technologies to enhance your browsing experience.

Cookies help us:

  • Remember items in your shopping cart
  • Understand website usage patterns

Cookies do not store personally identifiable or financial information. You may disable cookies through your browser settings, though some features of the Website may not function optimally.

5. Sharing of Personal Information

Royyal Kangan does not sell, rent, or trade your personal information.

Your information may be shared only with:

  • Payment gateways such as Razorpay for secure transaction processing
  • Courier and logistics partners for order delivery
  • Service providers assisting in website operations
  • Government or legal authorities if required under applicable laws

Such sharing is done strictly on a need-to-know basis and in compliance with Indian laws.

6. Data Security

We implement reasonable security practices to protect your personal information from unauthorized access, misuse, or disclosure.

  • Secure servers and encrypted connections are used where applicable
  • Payments are handled only through trusted third-party gateways

While we take appropriate safeguards, no method of data transmission over the internet is completely secure.

7. Data Retention

Personal information is retained only for as long as necessary to:

  • Complete transactions and provide services
  • Meet legal, tax, and regulatory obligations
  • Resolve disputes and enforce agreements

Data that is no longer required is securely deleted or anonymized.

8. User Rights & Choices

You have the right to:

  • Access or update your personal information
  • Opt out of non-essential promotional communications
  • Request deletion of your data, subject to legal and compliance requirements

Transactional and service-related communications will still be sent as required.

9. Third-Party Links

Our Website may contain links to third-party websites. Royyal Kangan is not responsible for the privacy practices or content of such external websites.

10. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page, and continued use of the Website will be deemed acceptance of the updated policy.

11. User Consent

By accessing or using our Website and by providing your personal information, you consent to the collection, use, storage, and processing of your information in accordance with this Privacy Policy.

12. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us through the contact details provided on our website.